Terms and Conditions

Following are the Terms and Conditions for Mannkaa (“our” “we,” or “us”). These terms and conditions govern your use of Service at Mannkaa’s Application (“App”) or Website (“Web”) (collectively as “Platform”); by using the Services on any Platform, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use the Services.

The provision of Services (whether app or web) uses cookies. By using this Service and agreeing to these terms and conditions, you consent to our use of cookies in accordance with the terms of our Privacy Policy.

By using the Service in any way, you are agreeing to comply with and be bound by our Privacy Policy and Terms and Conditions as applicable (collectively “Related Agreements”), and all rules, policies and disclaimers posted on the Service or about which you are notified (collectively “Terms”). If you do not agree with all the Terms, or if you are under the age of Eighteen (18), do not use the Service. Please review all of the Terms carefully before using the Service.

By using the Service, you (i) agree to be bound by the Terms and (ii) represent that you are over the age of Eighteen (18) and able to form legally binding contracts.

License to use application and website

Unless otherwise stated, Mannkaa and/or its licensors own the intellectual property rights in the Platform and material on the Platform. Subject to the license below, all these intellectual property rights are reserved.

You shall not modify, reverse engineer, decompile, disassemble, or attempt to derive the source code of our web Service, or assist any other person or entity in doing so. You acknowledge that all content, including but not limited to text, software, music, sound, photographs, video, graphics or other material contained in listings, sponsor advertisements or email-distributed, commercially produced information presented to you by the Service, by Mannkaa, Users, or other content providers, is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws. You may not modify, copy, reproduce, republish, upload, post, transmit, or distribute in any way content available through the Service, including code and software for commercial purposes. For permission to use third-party materials appearing on the Service, please contact the copyright owner. You do not acquire ownership rights to any content, document or other materials viewed through the Service. The posting of information or materials on the Service does not constitute a waiver of any right in such information and materials.

User may categorically note that any use or reliance on any content posted or obtained from usage is completely at your own risk and consequences. We do not subscribe, endorse, support, represent or guarantee the completeness, truthfulness, accuracy, or reliability of any content or communications posted or endorse any opinions expressed herein. User must know that they may be exposed to Content that might be unpleasant, offensive, harmful, inaccurate, deceptive, frivolous, fake or otherwise inappropriate. All Content is the sole responsibility of the person who originated, posted, left or published in any manner such Content. We may not monitor or control the content posted via the Services and, therefore cannot, in any manner, take responsibility for such content.

We reserve the right to remove Content, including but not limited to intellectual property violation, infringement, misappropriation, impersonation, unlawful conduct, or harassment. User may report any such content by email at info@mannkaa.com.

You grant Mannkaa a non-exclusive, irrevocable, perpetual, worldwide, royalty-free, sublicensable (through multiple tiers) license to use, reproduce, display, edit, copy, modify, transmit, publicly perform, extract, analyse, research and create derivative works from, content that you have provided, in any media now known or not currently known.

This licensed right may be exercised in order to provide the Service and for other purposes.

You are consciously aware that while using our platform, you are solely responsible for your act, omission or conduct and Mannkaa shall not be responsible in any manner whatsoever. You shall be solely liable for any violation of any applicable central or state laws. You undertake to unconditionally indemnify Mannkaa against any loss, liability and consequences arising out of your act or omission.

By using Mannkaa to collect data from and optimize your social media channels or with any third party, you’re also agreeing to be bound by their Terms of Service.

Setting up your account

You must provide accurate and complete information, including your legal full name, a working email address, and any other information requested during the account signup process to obtain an account and use the Service, and update this information if it changes.

You must be a human being to set up an account and use the Service. Accounts may not be created by “bots” or other automated methods.

You are responsible for keeping your account and password secure, and are also responsible for all activities using your account or password. We are not liable for any loss or damage that results from your failure to comply with this obligation or unauthorized use of your account.

You may never use another’s account without permission.

You must notify us immediately of any breach of security or unauthorized use of your account.

You must inform us about any sort of harassment, abuse, verbal abuse or trolling etc. However, under no circumstance the user can hold Mannkaa liable for any of aforesaid consequences.

Tele consultation and Tele psychiatry

Mannkaa enables you to connect with psychologists, doctors, registered medical practitioners, and diagnostic service providers through various modes available on its app and website for availing various services available on our Platform.

You should know that Mannkaa collects your information for the provision of the Services and allied/ancillary purposes, which may be shared with the various registered practitioners, who shall be providing eligible services. Information to be collected inter alia includes, name, address, medical history, email, mobile etc.

In case of severe symptoms, or the need for emergency care, please prioritize immediate in-person consultation with the nearest psychiatrist or registered medical practitioner, without waiting for a telemedicine appointment.

You must know that we are not involved in providing any healthcare services and therefore is not responsible for any interactions between you and such counsellors or for availing any medical services through this platform in any manner whatsoever.

Booking and Payment

Booking for various healthcare services made available by Mannkaa shall be done at its app or website which may have third party link and generally acceptable payment mechanism. You agree that you shall not hold us liable or accountable for any payment made for any product and services, however, we will assist you in case of any difficulty or for required assistance.


Throughout the duration of the Agreement, users have the right to terminate it provided all outstanding payments are settled, if applicable. Following termination of the User Agreement, some user information may still be stored on our servers. Users seeking removal of this information must contact their organisation if accessing our offerings through a third-party or organisation. In case the user has registered on our platform directly, they can write to us at info@mannkaa.com. We aim to process such requests within 14 working days, aligning with our Privacy Policy and in compliance with applicable laws.

Over the course of the term of the Agreement, Mannkaa can choose to terminate the Agreement without citing a reason. Any payment receivable by us should be paid by the user in full within 30 days from the termination of the Agreement.

Acceptable Use

You must not use this Platform in any way that causes, or may cause, damage to the Platform or impairment of the availability or accessibility of the Platform; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this Platform to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this Platform without Mannkaa’s express written consent.

You must not use this Platform to transmit or send unsolicited commercial communications.

Mannkaa uses all applicable data protection tools and techniques and is compliant with data protection requirement as per Indian Laws (Information Technology Act, 2000) and the terms of usage is bound to be updated/ amended periodically. As and when terms are amended, or updated, an intimation will be sent and even otherwise any subsequent usage of Mannkaa post amendment shall be considered as deemed acceptance. User are advised to check the terms of usage from time to time and shall use Mannkaa only upon acceptance of the terms of usage.

Exclusion of Warranties

Mannkaa services and related documentation are provided “as is” and without any warranty of any kind either express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. No information, whether oral or written, obtained by you from us through this service shall create any warranty, representation or guarantee not expressly stated in these terms. We do not represent or warrant that the service will be uninterrupted or error-free, that defects will be corrected, or that this service or the server that makes it available, are free of viruses or other harmful components. We do not warrant or represent that the use or the results of the use of the materials available through the service, from third parties or a linked service will be correct, accurate, timely, reliable or otherwise. Some states or other jurisdictions do not allow the exclusion of implied warranties, so the above exclusions may not apply to you. You may also have other rights that vary from state to state and jurisdiction to jurisdiction.

Further, use of Mannkaa services is strictly as per Indian Jurisdiction and therefore we shall not be liable in any manner whatsoever for any usage or law outside Indian Jurisdiction. User is strictly cautioned to check their respective jurisdiction and seek necessary legal advice.

Under no circumstances will we be liable for any loss or damage caused by a user’s reliance on information obtained through the service, from third parties (such as professionals or others) or a linked service, or user’s reliance on any product or service obtained from a third party or a linked service. Use of this service is at users’ sole risk.

No advice or information, whether oral or written, obtained by you from Mannkaa or through or from our services shall create any warranty.

Restricted Access

Access to certain areas of this Platform is restricted. We reserve the right to restrict access to areas of this Platform, or indeed this entire Platform, at our discretion.

If we provide you with a user ID and password to enable you to access restricted areas of this Platform or other content or services, you must ensure that the user ID and password are kept confidential.

We may disable your user ID and password at our discretion without notice or explanation.

Limitation of Liability

Mannkaa will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this Platform: for any direct loss; for any indirect, special or consequential loss; or for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if we have been expressly advised of the potential loss.


By using this Platform, you agree that the limitations of liability set out in this Platform disclaimer are reasonable. If you do not think they are reasonable, you must not use this Platform.

Other Parties

You accept that, as a limited liability entity, we have an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against any of our officers or employees in respect of any losses you suffer in connection with the Platform.

You agree that the limitations of warranties and liability set out in this Platform disclaimer will protect our officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as Mannkaa.

Unenforceable Provisions

If any provision of this Platform disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this Platform disclaimer.


You hereby indemnify Mannkaa and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisors) incurred or suffered by us arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.

Breaches of these terms and conditions

Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, we may take such action as we may deem appropriate to deal with the breach, including suspending your access to the Platform, prohibiting you from accessing the Platform, blocking computers using your IP address from accessing the Platform, contacting your internet service provider to request that they block your access to the Platform and/or bringing court proceedings against you.


Mannkaa may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this Platform from the date of the publication of the revised terms and conditions on this Platform. Please check this page regularly to ensure you are familiar with the current version.


We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.


Jurisdictional policies of Mannkaa have been drafted in accordance and compliance with Indian laws. Any and all disputes arising between the user and Mannkaa with regards to this Policy, including the interpretation of the terms of this Policy shall be subject to the exclusive jurisdiction of the courts at Gurugram, Haryana, India.


If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Entire Agreement

These terms and conditions constitute the entire agreement between you and Mannkaa in relation to your use of this Platform, and supersede all previous agreements in respect of your use of this Platform.

Contact Information

Registered Address: Ground Floor, Space no. 18, Vipul Agora, MG Road, Gurgaon, Haryana, 122001

E-mail: info@mannkaa.com